Pipedrive charges $14-99/user/month. A 5-person sales team on Professional ($39/user) pays $195/month ($2,340/yr). FairCRM: $4/user + $0.001/contact. Same team: $20/mo. 90% cheaper.
Pipedrive built a clean sales CRM. Then they built 5 pricing tiers to extract maximum value. Essential, Advanced, Professional, Power, Enterprise. The jump from Essential to Professional alone is 180%.
$14 → $28 → $49 → $64 → $99 per user per tier. A 5-person team ranges from $70 to $495/month.
Email sync requires Advanced ($28/user). Automations require Professional ($49/user). Revenue forecasting requires Power ($64/user).
Essential: 3,000 open deals. Advanced: 10,000. You pay more to track more prospects.
Projects, Campaigns, Smart Docs — all separate add-ons at $6-8/user/month each.
Full CRM. Contacts, deals, pipelines, email sync. $4/user instead of $39.
Free for 1 user, 100 contacts. No credit card required.